Shinier
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    Privacy and Cookies Policy

    Last updated: April 03, 2026

    1. Information We Collect

    Shinier collects information you provide directly to us, such as when you create an account, use our services, or contact us.

    Personal information:

    • Full name
    • Email address
    • Phone number
    • Company/startup details

    Information collected automatically:

    • IP address and approximate geolocation data
    • Browser type, operating system, and device
    • Pages visited, time spent, and navigation flow
    • Clicks, scrolling, and interactions with page elements
    • Referral source (where the visitor came from)

    2. How We Use Your Information

    We use the collected information to:

    • Provide, maintain, and improve our services
    • Process transactions and send related notifications
    • Send marketing communications (with your consent)
    • Respond to inquiries and offer support
    • Analyze user behavior to optimize the experience
    • Run remarketing and targeted advertising campaigns

    3. Sharing of Information

    We do not sell your personal information. We may share data with:

    • Service providers who assist our operations
    • Business partners (with your consent)
    • Legal authorities when required by law

    4. Data Security

    We implement technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

    5. Your Rights (Data Protection)

    In accordance with Data Protection Laws, you have the right to:

    • Access your personal data
    • Correct inaccurate or incomplete data
    • Request the deletion of your data
    • Revoke previously given consents
    • Request data portability
    • Obtain information about the sharing of your data

    6. Cookies and Tracking Technologies

    Shinier uses cookies and similar technologies to improve your experience, analyze site usage, and personalize content. Upon accessing our site for the first time, you will be informed about the use of these technologies and can accept or reject optional cookies.

    6.1 Google Analytics (GA4)

    We use Google Analytics 4 (ID: G-WD435WVR5W) to collect anonymous data about site traffic, including pages visited, time spent, traffic source, and conversion events. Data is processed by Google LLC and may be transferred to servers in the United States. Google Analytics uses its own cookies to distinguish unique users.

    • Cookie: _ga, _ga_* — validity of up to 2 years
    • Purpose: Traffic and user behavior analysis
    • Legal basis: User consent

    6.2 Microsoft Clarity

    We use Microsoft Clarity (ID: vi9yhtxa5l) for user behavior analysis, including heatmaps, session recordings, and engagement metrics. Clarity captures data such as clicks, mouse movements, scrolling, and form interactions. Sensitive information (passwords, card data) is automatically masked.

    • Cookies: _clck, _clsk, CLID — validity of up to 1 year
    • Purpose: UX analysis, bug detection, and interface optimization
    • Legal basis: User consent

    6.3 Meta Pixel (Facebook Pixel)

    We use Meta Pixel to track conversions from advertising campaigns on Facebook and Instagram, create custom audiences for remarketing, and measure ad effectiveness. The pixel collects data such as pages visited, actions taken, and device information.

    • Cookies: _fbp, fr — validity of up to 90 days
    • Purpose: Targeted advertising and remarketing
    • Legal basis: User consent

    6.4 Essential Cookies

    Some cookies are strictly necessary for the site to function and cannot be disabled. These include authentication cookies (Supabase), accessibility preferences, and session state.

    6.5 Cookie Management

    You can manage your cookie preferences at any time through the consent banner displayed on the site, or by configuring your browser to block or delete cookies. Note that disabling some cookies may impact site functionality.

    7. Content Protection

    To protect intellectual property and platform content, the site applies copy, print, and screen capture restrictions for unauthenticated users. Registered and authenticated users have expanded permissions according to their profile.

    8. Data Retention

    We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Analytics data is retained for up to 14 months (Google Analytics) and 30 days (Microsoft Clarity, session recordings).

    9. Changes to this Policy

    We may update this policy periodically. Significant changes will be communicated by email or a notice on the site. We recommend reviewing this page regularly.

    10. Contact

    For questions regarding this policy, your data, or exercising data protection rights, please contact us:

    Email: contato@shinier.com.br
    Telefone: +55 (16) 98135-4817
    DPO: contato@shinier.com.br